Effective Date: July 29, 2025
Last Updated: July 29, 2025
This Privacy Policy explains how My Tape collects, uses, stores, and protects your personal data in accordance with the General Data Protection Regulation (GDPR).
Company Name: My Tape
Website: https://mytape.co.uk
Email: support@mytape.co.uk
Data Controller: Masterall (flancemd@gmail.com)
We may collect the following types of personal data:
Identification data: name, username, password
Contact data: email address, billing address
Transaction data: payment history, order ID
Technical data: IP address, browser, OS, device
Usage data: pages visited, features used
Marketing data: newsletter preferences
We collect data when you:
Register an account
Purchase or download products
Subscribe to our newsletter
Contact support
Use our services (cookies, log files, etc.)
We process your personal data for the following purposes:
To provide our services and digital products
To process payments and send invoices
To manage your account
To send important service emails
To improve and personalize the platform
To comply with legal obligations
For marketing and communication (with your consent)
We rely on the following legal bases under GDPR:
Performance of a contract
Legal obligation
Legitimate interests
Your explicit consent
We do not sell your personal data.
We may share it with:
Payment processors (e.g., PayPal, Stripe)
Hosting and analytics providers
Customer support tools
Government authorities, if legally required
Your data may be transferred outside the EU with appropriate safeguards (Standard Contractual Clauses or other GDPR-compliant mechanisms).
Encrypted HTTPS connection
Secure database storage
Limited access by authorized personnel
Regular security audits and updates
We retain your personal data as long as:
You have an account with us
It’s needed to provide services
Required by law (e.g., financial records)
You may request deletion of your data at any time.
You have the right to:
Access your data
Correct inaccurate data
Delete your data ("right to be forgotten")
Restrict or object to processing
Withdraw consent at any time
Data portability
To exercise these rights, contact: support@mytape.co.uk
We use cookies to:
Improve user experience
Track analytics and traffic
Save your preferences
You can manage cookie settings via your browser. Read our full Cookie Policy.
If you have questions or concerns about this policy or your personal data:
📧 Email: support@mytape.co.uk
Or lodge a complaint with your local Data Protection Authority (DPA) if you believe your rights have been violated.
Delete Your Account:
You may delete your account and all associated data at any time by visiting:
https://mytape.co.uk/settings/delete